Privacy Policy
Last updated: 21/01/2026
Form & Signal (“Form & Signal”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in a transparent and responsible manner.
This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Personal information we collect
We may collect personal information that is reasonably necessary for our business operations, including:
Name
Organisation and role
Email address
Phone number
Information submitted via enquiry or review forms
Communications with us
Limited technical information relating to website usage (such as IP address, browser type, and device information)
We do not knowingly collect sensitive information unless it is required and provided voluntarily.
2. How we collect personal information
We collect personal information through:
Forms submitted via our website
Direct communication (email, phone, meetings)
Engagements related to service delivery or assessments
Website analytics and cookies (see section 7)
Where possible, we collect personal information directly from you.
3. How we use personal information
We use personal information to:
Respond to enquiries and requests
Conduct Digital Infrastructure Reviews and related assessments
Provide and manage our services
Communicate with clients and prospective clients
Improve our website and services
Meet legal, regulatory, and compliance obligations
We do not sell personal information.
4. Disclosure of personal information
We may disclose personal information where reasonably necessary to:
Service providers and contractors supporting our operations (e.g. IT, hosting, analytics)
Professional advisers (e.g. legal or accounting)
Government authorities where required by law
All third parties are expected to handle personal information in a manner consistent with this Privacy Policy and applicable laws.
5. Overseas disclosure
Some service providers we use (such as cloud hosting, email, or analytics providers) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure personal information is protected in accordance with Australian privacy standards.
6. Data security and retention
We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Cookies and website analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. This may include the use of analytics tools such as Google Analytics.
You can disable cookies through your browser settings, although this may affect website functionality.
8. Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.
9. Complaints
If you believe we have breached your privacy or mishandled personal information, please contact us first so we can attempt to resolve the issue.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on our website and will apply from the date of publication.
11. Contact us
For privacy-related enquiries or requests, please contact:
Form & Signal Pty Ltd
Email: contact@formsignal.com.au
Website: https://www.formsignal.com.au